TV remote was also broken. We both got sick eating the food at the buffet. It seems they leave the food out for long periods of time and the same dishes show up for the dinner that were served at lunch. Other restaurants on the property were all difficult to book reservations despite them being more than half empty every time we went to any of the restaurants. Very loud open hallways that echoed everyone's voices and footsteps. Outdoor entertainment stage is very close to rooms and played very loud music every night until Entertainment was of poor quality only slightly better than high school plays.
Hard to communicate with the staff. Most all spoke Spanish with limited English. We left our vacation early and won't be back. The beach was beautiful. Bahia Principe has 7 resorts. Wasn't placed in the resort I signed up for. Vacation was to celebrate a 60th birthday, so we signed up for an adult resort and were transferred to another resort with many young children.
Difficult to get access to restaurants on other resorts. Staff organization wasn't the best. Close to the beach. Beach was clean, with very little rocks or shells. Staff cleaned up seaweed daily. Bartenders were friendly and made good drinks. Buffets were plentiful and the food was good.
No shows, no entertainment. Good food and not crowded. The constant sale's pitch for the privileged club. Great resort. The staff were inviting and worked hard to make our stay great. Great staff, from the grounds maintenance, waiters, bar tenders, lobby staff. Staff speak very little English. Do not understand the concept of vegetarianism.
Worst welcoming ever. First room had 2 single bed for newly weds! The second room proposed had guests already in. The bell boy had to go back for the right keys for the third and last room, big but grimmy. Reception was constantly busy with unhappy customers, some furious and complaining loudly to the worst staff you can imagine. The food is definitively not 5 stars We booked Esmeralda when it was adult only but it was not anymore when we arrived. The beach is not the best in Punta cana and the pool is busy with kids and invisible swimmers on sun loungers.
If you consider this resort, I strongly recommend Ambar for adults only much nicer, calmer and with a staff much more welcoming. After a disastrous check-in, the manager did his best to get us back on track.
The gym is nice. The rooms at Esmeralda could use a little refurbishment, since there are almost no power outlets and the door is not very soundproof I could constantly hear the people in the hall. The nightclub which is shared with the other hotels in the complex is not very good, the music selection is not smooth and the decor is pretty outdated. The service was excellent, the food was very good and varied, and the Christmas dinner was particularly extraordinary!!! Where to start When we arrived it took us min to check in which we thought was a bit long honestly.
So much not adults only that we could hear a kid crying at 4am from our next door neighbours Food was bad, honestly bad. A lot of variety but generally very poor quality. For the price we paid we were expecting much much better. Wines at lunch and dinner were horrible and if you wanted something better you had to pay. We even went to another hotel in the resort for dinner the Japanese Maiko and it was by far the worst Japanese we ever had, ever.
The room smelled of humidity, like it had never got properly opened and refreshed. Finally, apart from a few exceptions, the staff looked like they wanted to be anywhere but working at this hotel and at the same time, who could blame them? Screaming kids, rude adults snapping their fingers at them, unclean loud environment and fat drunk people getting fatter and drunker on the low quality buffets In short, if you are a couple who wants to relax on a pristine, not crowded beach and you want an adults only resort with good quality food: keep on looking, this is not the right choice.
Awesome awesome awesome Scuba diving center! We got PADI certified during our stay. They have a great group of instructors, especially Pedro, and a couple of awesome diving spots close to the center :. This hotel is excellent! Nothing bad to say about it! From the staff to the food, everything is perfect! Didn't like that all the buildings were the same colour and layout Didn't like that all pools close at 6. There was a lot of grease and dirt on the bedside lamps. Not enough bedroom lighting and some of the lamps didn't work. Pool wasn't cleaned regularly enough. There was grease and froth floating aeoind.
The beach people were doing their best but they were raking up the sargassum seaweed by hand. At times there was only one person. They needed a machine. Friendly staff. Good food. WiFi didn't seem to work on one of the days - that was pretty much it. The staff made all the difference: helpful and friendly. Worth staying here just for that reason alone.
Resort was immaculately kept and there seemed to be something for everyone children, friends wanting to have a good time, older tourists wanting to relax. I stayed at the resort on business, so didn't take full advantage of the facilities but it really seemed great value for money.
You might be swimming in seaweed.
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However, staff are always removing it from the shore. Staff are very friendly and willing to assist you with any issues. Error: Please enter a valid email address. Error: Oops! An error has occurred. We've sent you an email so you can confirm your subscription. Invite Hosts List Your Property. We have more than 70 million property reviews, and they're all from real, verified guests. The only way to leave a review is to first make a booking.
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That's how we know our reviews come from real guests who have stayed at the property. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Register — opens a dialog box. Sign in — opens a dialog box. Greater Antilles. Dominican Republic. Punta Cana Hotels. We Price Match. This property is either next to the beach or will have its own private access.
Beach Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle. Luxury Bahia Principe Esmeralda Reserve now. The staff were excellent. We definitely made the right choice. Our butler Amauris was awesome couldn't ask for anyone better. All the staff members we came in contact with was nice Syvette, United States of America.
We liked room and cleaniness of hotel. The proximity of the hotel to the beach was great. Staff friendly, good food needs a little more local entertainment at night. Excellent location! Highly rated for: Very clean bathrooms. Highly rated for: On-site swimming pool.
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Highly rated for: Great neighborhood. Highly rated for: Room sizes. Previous image of the property Next image of the property. Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property.
Luxury Bahia Principe Esmeralda This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay! Dean United States of America. Daniel Dominican Republic. Emanuele United States of America. Kerton United States of America.
Nice to chill by the beach and get your drinks at your beach chair N Trinidad and Tobago.
The Butlers were great and surprised us with a traditional Dominican breakfast one morning and a romantic bath set up with rose petals, Melissa United States of America. Syvette United States of America. Elaine United States of America. Ronald United States of America. Edward United States of America. What would you like to know? Enter your feedback I already have a booking with this property Submit. Thank you for your time Your feedback will help us improve this feature for all of our customers Close. Missing some information? Swimming pool. Family rooms. Lock in a great price for your upcoming stay Get instant confirmation with FREE cancellation on most rooms!
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Luxury Bahia Principe Esmeralda (Resort), Punta Cana (Dominican Republic) Deals
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Your feedback will help us improve so you can book more easily next time. Thanks for your response. Deluxe Suite 2 full beds. See availability Area Info — This neighborhood is a great choice for travelers interested in excursions, water sports and nightlife — Check location Excellent location — show map Guests loved walking around the neighborhood!
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Luxury Bahia Principe Esmeralda (Resort), Punta Cana (Dominican Republic) Deals
Plaza San Juan Shopping Center. La Romana International Airport. Ondrej Slovakia. Petra Switzerland. Are you missing any information about this area? Bella Italia Food: Italian. Oriental Food: Asian. Why book with us? Outdoors Beachfront Terrace Garden. Pets Pets are not allowed. Internet Free! Parking Free! Electric vehicle charging station. Transportation Airport drop-off Additional charge Airport pickup Additional charge. Cleaning Services Laundry Additional charge. Languages Spoken English Spanish. What topic s do you want to know more about?
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Suggestions Adults only Families. Resorts in the Caribbean. Resorts in Spain. Luxury Bahia Principe Esmeralda. Luxury Bahia Principe Esmeralda Book now. You can compare only 4 resorts at the same time. You should remove one to add this resort. This resort has been added to compare.
It offers all of the services you could desire, and is surrounded by beautiful views, gardens and pools. Videos view Photo. Look into. The guests can use the buffet in their own hotel. Reviews about the resort. See more reviews. Punta Cana.